Terms-and-Conditions

Terms and Conditions

1. During the warranty period and under normal use, if the product/ component / part is found to be of faulty due to manufacturing defect, the same will be repaired or replaced upon production of this warranty certificate, without charges either for part or labour or both, the decision of Krystal official will be final for fault qualifies for warranty.
2. This warranty shall be governed by laws of India and the Courts in New Delhi, India and jurisdiction to entertain any dispute regarding or arising out of this warranty or the sale of the product. The provisions of this limited warranty shall be interpreted and governed pursuant to the laws of India.
3. Warranty remains applicable only if the products have at all times been used strictly in accordance to maintenance guidelines given.
4. In the event of non-availability of components or parts due to any reason whatsoever Krystal or its Authorised Service provider or the Dealer will not be responsible or liable for any delay that may be caused to service / repair of the Products; no claims financial or otherwise will be entertained.
5. Krystal offers warranty on all its products as per warranty period.
6. Krystal neither assumed nor authorizes any person to assume for us any other obligation or liability in connection with sale of this product.
7. Under no circumstances shall Krystal be responsible for any incidental or consequential or any other damage or cost or expense, including but not limited to loss of profit or removal transportation, handling or re-fixing costs and expenses.
8. Customer and Krystal agree that customer’s sole remedy for any defects in goods hereunder shall be limited to repair or replacement at the Krystal option within warranty period after delivery of such goods to the first purchaser, of any defective goods, of which notice of defects is given by the Customer to the Krystal in accordance with terms of this warranty certificate. The part / product against replaced part / product will be property of Krystal.
9. Krystal shall not be liable to Customer claiming the warranty under the terms and condition of this limited Warranty Certificate, due to defects caused by rodents/pets or in the event of force majeure. The Force Majeure means any disaster, act of God or the public enemy, any accident, explosion, fire, storm, earthquake, electric storms, tornado, flood, casualty, lockout, strike, labour conditions, unavoidable accident, nuclear explosion, national calamity, or any other circumstance or event or by any enactment of law, or by order of any legally constituted authority, or by any other similar cause of the Krystal or beyond the reasonable control of the party relying upon such circumstance or event, disaster, act of God or the public enemy, any accident, explosion, fire storm, earthquake, electric storms, tornado, flood, casualty, lockout, strike, labour conditions, unavoidable accident, nuclear explosion, national calamity, or any other circumstance or event or by any enactment of law or by order of any constituted authority, or by any other similar cause of the Krystal or beyond the reasonable control of the party relying upon such circumstance or event.
10. Krystal and customer agree that Krystal liability under any circumstances is maximum to the purchase value of the products.
11. Krystal and customer agree that Krystal shall have no liability for any cargo loss, loss of use or any incidental or consequential damages arising out of this order which are alleged to have been caused by any of the goods delivered hereunder.
12. By purchasing this product, customer agrees to Krystal aforesaid warranty on the product.
13. Krystal will repair at no charge for parts only or at its option, replace any product or part which proves defective because of improper workmanship and / or material, under normal installation, use, service and maintenance.
14. Krystal and customer agree that Krystal will not be liable for any damages whatsoever arising out of use or inability to use its product.
15. This Limited warranty Certificate is applicable to Krystal Products purchased by customer on or after and more appropriately in this warranty Certificate.
16. In order to claim warranty, this Limited Warranty Certificate, duly filled, stamped and sighed by the Dealer must be submitted along with product on which warranty claim is made to attending authorised service personnel.